We're flexible and can accept payments in multiple currencies via Visa, MasterCard, PayPal, Amex, Google Pay, Apple Pay

Check your inbox! You'll receive an email confirming your order is complete, a second email when the carrier's picked it up from our warehouse with your tracking information, a third email when it's out for delivery (confirming same tracking information) and a fourth email when it's been delivered.

So if we're not all over you with email updates check your spam/junk folder!

Orders will be packaged and shipped out within 1 to 2 business day from the day the order was made.

Yes, you will have 30 mins after placing your order to make changes. To make changes, please email us at customercare@dvinetimingcollectionllc.com care@dvinetimingcollectionllc.com

After the 30 mins has passed by, you will no be able to make any changes to your order.

Please read our Shipping policy for more information.

Once the orders are placed, the orders are immediately packaged and shipped out either the same day or the next day.

The packaging of the order(s) same day, will depend on the amount of order(s) received the day the order(s) was placed.

The shipping of the order(s) will most of the times be shipped out the next day from when the order was placed.

Exceptions are holidays, weekends, vacation

No, you don't have to be home for your order to be delivered. It will be your choice to be home or not be home to receive your package.

No signature is required. Unless, you request to sign for your package.

Please reach out to us by email: customercare@dvinetimingcollectionllc.com if you would like to sign for your package.

At this moment, we only ship within the United States and to Armed Forces addresses(APO and FPO)..

At this time, we currently only ship in the US only. No international shipping.

You can find tracking information by logging into your account and selecting 'Order History' from the menu items. Alternatively, you can find tracking information in your shipping confirmation email. If you can't find this email, make sure to check your spam or junk folder!

We're sorry your order didn't arrive as expected! Please send your order number and a photo of the damaged item to: customercare@dvinetimingcollectionllc.com. Our support team will be in touch shortly with the next steps.

We want to make this right! Please send your order number and a photo of the incorrect item to: customercare@dvinetimingcollectionllc.com. Our support team will be in touch shortly with the next steps.

We're happy to update your order, whether that be including a gift note, changing your delivery address, adding/removing an item, or helping you cancel. However, we can only make changes before your order has shipped and, because our fulfillment center work quickly, this timeframe is a small one. If you'd like to update or cancel your order, please email customercare@dvinetimingcollectionllc.com and we'll see what we can do!

We accept returns received within 30 days of original purchase unless otherwise noted on the item's product page. Please note that replacement orders are not eligible for return. All items must be returned in their original product packaging unopened, unused, and undamaged.

To start the return process, please email customercare@dvinetimingcollectionllc.com and request a return label. When you receive the return label, fix it to the outside of the box and drop the package off at the pre-determined carrier (don't forget to request a shipping receipt!). Once the package arrives at our shipping facility, your funds (the value of the item(s) purchased and any tax applied) will typically be returned to the original form of payment within 5 business days, though this may vary depending on your banking institution.

Unfortunately, sale items are not eligible for return or exchange.

We're sorry you didn't love your gift! If the item was shipped directly to you, please send an email with your full name to: customercare@dvinetimingcollectionllc.com. If the item wasn't shipped to your home, please send an email to: info@dvinetimingcollectionllc.com and include the gift giver's full name and email address.

Yes, When returning your item, you will be responsible for all shipping cost?

Please allow two weeks for your return to be processed. We'll send you an email once this is complete! Note that it may take your financial institution a little longer to reflect this transaction.

Of course! You can easily add a gift message to your order at checkout. If you've already placed an order but it hasn't shipped yet, we may still be able to include a gift message. Please email customercare@dvinetimingcollectionllc.com and we'll see what we can do.

Unforuntionaly at this time, we currently do not sale gift cards.

You can log into your existing account or create a new one right here.

That's OK! Just select 'Forgot Password' on the login page and check your email for the reset instructions -- make sure to check your spam or junk folder! If you still need help, please email: customercare@dvinetimingcollectionllc.com

Sorry, we can only accept one discount code per order.

To make shopping fair for everyone, sales promotions and discounts only apply to orders placed during the specified sales period. To stay in the loop on future sales, sign up for email and SMS updates!

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.