Shipping rates & options in the 48 contiguous United States

Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply. Get 3-5 business day delivery to your home, office, or dorm, anywhere within the 48 contiguous United States, or select expedited delivery to get your order faster. 

Dvine Timing Collection LLC will not deliver to known expeditors or freight forwarders. 

 

purchase amount	standard 3-5 business days	expedited 3 business days	expedited 2 business days	expedited 1 business day
up to $99.99	$8.95	$12.95	$19.95	$29.95
$100.00-$119.99	free	$12.95	$25	$35
$120.00-$149.99	free	$14.95	$25	$35
$150.00 and above	free	$14.95	$35	$45

DVINE TIMING COLLECTION LLC Shipping FAQs

How long does it take for Dvine Timing Collection LLC to ship? Does Dvine Timing Collection LLC use UPS or FedEx?

Standard delivery (3-5 business days)  -  Most orders are shipped UPS or USPS. Usually, UPS will ring your doorbell then leave the package in a sheltered area. USPS will deliver the package in your mailbox if it fits or put it by your door. 

Expedited delivery (3 business days)  -  Excludes items shipped direct from the manufacturer. Estimated delivery times will be displayed in checkout. Orders are shipped UPS. UPS will ring your doorbell then leave the package in a sheltered area.

Expedited delivery (2 business days)  -  Excludes items shipped direct from the manufacturer. Estimated delivery times will be displayed in checkout. Orders are shipped UPS. UPS will ring your doorbell then leave the package in a sheltered area.

Expedited delivery (1 business day)  -  Excludes items shipped direct from the manufacturer. Estimated delivery times will be displayed in checkout. Orders are shipped UPS. UPS will ring your doorbell then leave the package in a sheltered area.

Does Dvine Timing Collection LLC have free shipping?

Orders that qualify for free shipping are shipped our Standard Delivery 3-5 business day method. Eligible customers must select this option in checkout in order to receive free shipping. Free shipping may apply when customer receive a discount code in their email or via text message to apply at check out for free shipping.

Does Dvine Timing Collection LLC offer same day delivery?

No! Dvine Timing Collection LLC offers does not offer same day delivery. We do offer 1 day delivery. At checkout, please select 1 day delivery.

Does Dvine Timing Collection LLC have overnight shipping?

Orders placed after 2:00 PM EST will be shipped the next business day. Orders placed after 2:00 PM EST on Friday, Saturday, Sunday or holidays will be shipped the next business day.

What are estimated delivery dates?

The estimated delivery date is based on the selected shipping method. Shipping dates are based on business days, they do not include weekends.

When do we take payment?

We do not charge your credit card until your order has shipped. Additional shipping surcharges may apply to some large and heavy items. This amount is listed at the item level, on the individual item product, detail page, and in checkout. This item surcharge is in addition to standard shipping rates.

How do I check on an order from Dvine Timing Collection LLC?

Sign in to your dvinetimingcollectionllc.com account to view your order history.

Oversized item surcharge

To ensure your order reaches you safely, an additional surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.

What if I'm sending a gift?

The items shipped will be either in a poly-mailer or a box with Dvine Timing Collection LLC’s logo.

 

Dvine Timing Collection LLC return policy

Dvine Timing Collection LLC have a 10-day return policy, which means you have 10 days after receiving your item to request a return. No refunds on sales item. All sales are final on sale item. You can find this information in the product description. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Charges/Fees are subject to apply for the return item(s).

To start a return, you can contact us at dvinetimingcollectionllc@gmail.com. Please note that returns will need to be sent to the following address: PO BOX 7355, Norfolk VA, 23509

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dvinetimingcollectionllc@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dvinetimingcollectionllc@gmail.com.

 

change or remove an item

You can change the quantity or size/color of an item at any time during your shopping experience. Simply go to “my bag” and chose “update quantity” or “edit item”. You can remove items under “my bag” as well. Forget to adjust your order before checkout? Don’t worry. You are able to edit your bag before placing your order during checkout. If you need to adjust your order after placing it, please email us at dvinetimingcollectionllc@gmail.com. Please note that your order may begin processing immediately after order placement, and it may not be possible to change items on existing orders.

canceling an order

At Dvine Timing Collection LLC we strive to process orders as fast as possible, but we understand there are times where you need to cancel your order. Please email customer care within 30 minutes of order placement for us to attempt to cancel your order. Please note that your order may begin processing immediately after order placement, and it may not be possible to cancel the order at that time. If the order has been shipped and you no longer want it, please return your order to PO BOX 7355, Norfolk VA 23509. Please see our return policy for more details.